Where to find us
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What to bring with your dog
You must provide us with a copy of an up to date certificate of vaccination that shows expiration dates for Rabies, Bordatella and D.A.P.(distemper, adenovirus and parvo). The certificate must show owners details ,dogs details and must be signed or stamped by a veterinarian .
We do sell dog kibbles at $1.00 per cup however we recommend that you bring your dog's usual food and that you allow for a little more than they will need just in case.
If your dog has medication we will administer free of charge however you must bring pill pockets or something similar (hot dogs work well) or we will charge $0.75 per pill pocket used to your invoice.
Our kennels have in floor heating in the cooler months, It is recommended though that you bring a bed or blanket for extra comfort and the scent of home. A bone or toy can be left in your dogs private kennel to chew at night.
Dogs must be leashed from car to kennel when arriving and kennel to car when leaving to ensure their safety as well as our own pets.
If its your first time here pet owners must be at least 18 years of age to utilize our services and fill to out our mandatory waiver.
To save time and for your convenience we are happy to e-mailed it too you ahead of time.
Operating hours
We are open for pickups and drop offs anytime between the hours of 9am and 5:30pm seven days a week.
Pick up on day of departure is normally before 11:30, from 1pm an additional half day will be charged.
You are more than welcome to pick up and drop off outside of these hours with prior arrangements ,however an out of hours fee will be charged.
Rates
Boarding is charged per night. 1 night is good until check out at 11h30. You can pick up until 5h30pm however please note that at 1pm if dog is not picked up, we will add a pm check out fee.
1 dog in kennel : 30$/night
2 dogs in 1 kennel : 44$/night
3 dogs in 1 kennel : 60$/night
Check out after 12:59pm for 1 dog in a kennel : 15.00$
Check out after 12:59pm for 2 dogs in same kennel : 22.00$
Check out after 12:59pm for 3 dogs in same kennel : 30.00$
Out of regular hours pick ups and drop offs
For before 9am or after 5h30pm an appointment must be made with us. If we are available and within reasonable hours we will do our best to accommodate you and a fee of 25$ on top of regular price will be charged for the appointment.
Daycare
20$ per dog from 9-5h30
Cancelations
We require 48 hours notice for cancelation.
If picking up earlier or not showing for drop off as booked you will get charged for the time booked for up to 48 hours.
Exception: during our peak time we require 1 week notice for cancelation.
If picking up earlier or not showing for drop off as booked you will get charged for the time booked for up to 7 nights.
Peak time Jun 15-Sep 15, Dec 15-Jan 15 , all long weekends.
Grooming
Please see Whitecourt kennels Grooming for grooming rates